The following resources have been added to the Contracting Best Practices Resource Library. To access these new tools, visit the Best Practices Library.
9.23 – Digital Reviews – Generating More Client Reviews Via Technicians: On-line customer reviews are crucial to our brand and marketing success! We can’t have enough 5-star reviews, and the secret is to ask. The service technician is the key in the development of more reviews. In this segment we discuss the behavioral side of teaching technicians how to ask for and ultimately create more reviews.
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